Fresh new look for Cresta Thapama

Cresta Marakanelo Limited has unveiled a fresh new look for Cresta Thapama, one of Francistown’s most iconic hospitality landmarks. The facelift, part of the group’s ongoing investment programme, includes a major refurbishment of guest rooms and key public areas, designed to offer travellers an enhanced stay while reinforcing the hotel’s position as a leading destination for both business and leisure visitors.

The transformation includes all 96 rooms, featuring 82 standard rooms with wheelchair-accessible options, 10 deluxe rooms, three executive suites, and a presidential suite. Guests will be welcomed by a revitalised reception and front office area, offering a modern, inviting space that reflects contemporary travel trends. Comfort-focused upgrades include allergy-friendly flooring, sound-reducing features, stylish new furnishings, and in-room entertainment systems that allow guests to stream content from their own devices.

Lorato Tebogo, Head of Marketing and Communications for Cresta Marakanelo Limited, said the improvements are part of a broader strategy to elevate guest experiences across the group. “Cresta Thapama is not just a key asset in our portfolio, it is a beloved part of Francistown’s hospitality story. As Botswana’s second city, Francistown holds a special place in both business and leisure travel, and this investment ensures we remain a preferred choice for visitors from around the world.”

The former casino has been reimagined into an upscale coffee shop, the first of its kind in Francistown, offering bottomless coffee alongside a private meeting room for business or intimate gatherings. Conference facilities have been relocated for improved accessibility, new carports have been added, and the landscaped gardens have been refreshed to create a beautiful backdrop for outdoor weddings and special events.

Tebogo added that the refreshed facilities provide a foundation for future growth for the hotel. “We are creating spaces that blend comfort, convenience, and local character. From our aesthetic and cozy rooms, unique dining experiences to flexible event spaces, we are committed to delivering the kind of hospitality that keeps guests returning.”

Looking ahead, Cresta Thapama will continue its enhancement programme with the refurbishment of the restaurant, bar area, and other public spaces, with the total investment in the property’s upgrades projected at approximately P20 million.

Established in 1984, Cresta Thapama continues to be a popular choice for travellers seeking both convenience and character. It joins other recently enhanced properties in the Cresta Marakanelo Limited portfolio, including Cresta Mahalapye, Cresta Botsalo, and Cresta Mowana, along with the introduction of the striking Cresta Grande Jwaneng in 2024.

About Cresta Hotels

Cresta Hotels is one of Southern Africa's leading hotel management groups, operating business and resort hotels in Zimbabwe, Botswana, and South Africa. Cresta Hotels run a total of 18 hotels; 12 in Botswana, 5 in Zimbabwe and 1 in Cape Town, South Africa all filled with African heart and soul.